Sports / Mobile
This policy explains exactly what information 789e win collects when you use our platform, how we use it and what choices you have. We keep this plain and specific so you know what you are agreeing to before you do anything with your account.
When you open an account, we collect the details you provide during registration — your name, contact information and the credentials you choose. When you move money through GCash, Maya or GrabPay, we record the transaction reference, the amount and the time. We do not store your full e-wallet PIN or your bank password; those stay entirely within your chosen payment provider. We collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to identify unusual access patterns early. Cookie data helps us remember your session so you are not asked to log in repeatedly on the same device. We use the information we hold to process your transactions, respond to account questions, and meet any reporting obligations required by applicable law in regions where access is permitted. We do not sell your personal data to third parties. Data shared with payment processors like GCash, Maya and GrabPay is limited to what those providers require to complete your transaction. Retention periods depend on legal obligations in your jurisdiction; the current retention status for your account is visible after you log in.
Transaction references and amounts processed through GCash are recorded against your account. We do not store your GCash PIN or login credentials.
Maya transfer records are kept for transaction verification. Only the data Maya requires to complete a transfer is shared with them.
GrabPay payment data is handled the same way. The reference ID is stored on our side; your GrabPay account credentials remain with GrabPay.
Not every interaction with 789e win falls under the same rules. This section outlines which activities are inside this policy and which ones point to a separate set of terms or a third-party provider's own policy. Knowing the boundary helps you direct any question to the right place.
Creating an account, logging in and updating your profile details are fully covered here. Any data you enter during those steps is governed by this policy and stored under our data practices.
Deposits and withdrawals processed through GCash, Maya or GrabPay involve both our records and the payment provider's own data policy. We cover our side; the provider covers theirs.
Your browsing activity on 789e win — which pages you visit, how long you spend on a game section — is captured in session logs we hold. That data stays within this policy.
External links, payment apps and any service outside the 789e win domain operate under their own privacy terms. We do not control and cannot speak to those policies.
You have concrete options when it comes to the data we hold on your account. These are not abstract rights buried in legal language — they are actions you can take through your account dashboard or by contacting support directly. Reviewing your records is the most immediate step: after logging in, your account dashboard shows the transaction history tied to your profile, including the GCash, Maya and GrabPay references we have stored. If a detail in your profile is incorrect — your name is misspelled or your contact number has changed — you can update it directly in the account settings section. For data you cannot edit yourself, raise a correction request through the support contact path listed in the support section below. If you want to know specifically what data we hold on you, send a written request to our support channel. We will confirm what records exist and explain the applicable retention period. Availability of these actions depends on local law and the region where your account was opened.
Log in and open the transaction history section of your dashboard. GCash, Maya and GrabPay reference IDs are listed there alongside the amounts and dates we recorded.
Go to account settings to update your contact number, email or display name. Fields that are locked because they affect identity verification require a support request to change.
If you want to know exactly what we hold, or if you believe a record is wrong, contact support in writing. We will confirm the records and the applicable retention period for your account.
Where permitted by local law, you can request deletion of personal data we no longer need for legal or transactional purposes. Submit the request through the support channel; we will confirm what is removable.
If any part of this policy raises a question you cannot resolve through your account dashboard, use the contact paths below. Send specific information — your account reference and the data point you are asking about — so we can respond accurately.
Open the chat widget on the 789e win site to reach the support team directly. For privacy requests, state your account reference at the start of the conversation.
Send a written privacy request to our support email address listed in the contact section of your account dashboard. Include your registered name and the specific data question.
The account dashboard shows your transaction log, profile details and current session information. Start here before contacting support — many data questions are answered by the records already shown there.
Security practices and data handling are not separate from the account experience — they are part of every login, every GCash transfer reference we record and every support exchange we hold. Here is what we do and how you can verify the current state of each area.
We use session cookies to keep you logged in during an active visit. You can clear cookies through your device browser settings at any time. Clearing them will end your current session and require you to log in again.
Access to your account data is protected by your login credentials. We do not share account details with anyone who cannot verify ownership through the registered contact on file. If you suspect unauthorised access, change your password immediately in account settings.
We keep your transaction records and account data for as long as required by applicable law in your eligible region. The specific retention period tied to your account is visible in the dashboard after login.
When this policy changes, the updated version is posted on this page. We will notify you through your registered contact details for material changes. Continuing to use the account after a posted update means you have seen the revised terms.
These are the questions we hear most often about how we handle account data. Each answer points to a specific action or account location so you know exactly where to go next.
We collect your name, contact information and login credentials during registration. When you make a GCash, Maya or GrabPay transaction, we also record the reference ID, amount and timestamp. We do not collect your e-wallet PIN or bank password.
Yes. Log in and check your account dashboard — your transaction history and profile details are shown there. For a complete list of all data we hold, send a written request through live chat or the support email listed in your dashboard.
Open account settings to update your contact number or email directly. For fields tied to identity verification — such as your registered name — raise a correction request through support. Provide your account reference and the correct detail when you write in.
We share only what is necessary for your transaction to complete. GCash, Maya and GrabPay receive only the data they need to process a payment. We do not sell your personal data. Third parties we work with are bound to handle your data in line with applicable law.
Retention periods depend on legal requirements in your eligible region. The current retention status for your account is shown in the dashboard after login. For specific questions about how long a particular record is kept, contact support with your account reference.
Closing your account does not automatically delete all records. We are required to keep certain transaction data for as long as the law in your region demands. After the retention period ends, data that no longer serves a legal or operational purpose is removed. Contact support for the specifics that apply to your account.